Call-center Set-up Service by Technology Mindz
Technology Mindz offers call center set-up service, helping businesses to integrate and customize their data at one place. In order to provide this service, we integrate the popular Vtiger CRM software with two famous Vicidial and Asterisk call centers. The integration of Vtiger with the two call centers will help our business clients to make calls with just a click. We integrate Vtiger CRM software with Vicidial to help the call center in recording calls automatically synchronizing users roles, leads, contact from Vtiger to Vicidial and Asterisk and vice-versa managing call history viewing and listening recorded calls, and in customizing the user interface and quick adaptation. This integration is also useful in audio conference, voice logging and in adding in telephony capability in the software. We also integrate Vtiger CRM with Asterrisk open source communication platform for the purpose of recording calls, uploading notes, number lookups, managing customers and for various other useful activities. In addition to this, we also provide authentic knowledge about Vtiger CRM to our clients in order to offer them on-call integration services. We provide this call-center set-up service at an affordable cost with 100% client satisfaction.
A Customer Relationship Management system helps businesses to make and manage its connections with customers. A CRM system also helps business in effectively managing sales, customer service, marketing and technical support and in developing a strong bonding with the customers. Businesses also use CRM system to acquire knowledge about customer’s requirements and preferences, in order to serve them more effectively. Vtiger is an easily customizable and flexible open source CRM system, which is used by most of the businesses in managing their work processes. The best thing about this open source CRM system is that it can be easily integrated with existing systems, such as MS Office, Mozilla Firefox, Microsoft Outlook, etc., using open source plug-ins and add-ons. It is easy to use, quick to install, and easily adapts data structures of enterprises of different sizes. Vtiger software also helps businesses in automating sales force (i.e. Lead Management, Opportunity Management, Account & Contact Management, Sales Quotes, etc. in managing their inventory (i.e. Products Catalog, Price Books, Vendor Management, Purchase Orders, Sales Orders, etc. and in managing customer support services that include Knowledge Base, Customer Self Service, Online Knowledge Base, etc. Vtiger is also helpful in automating marketing activities that include e-mail management, mass mailing, campaign management, etc. and in organizing and stockpiling data files of a business with that of its document management system.