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Technology: Laravel

Shipping management of multiple stores at one place

Ship Junction by Technology Mindz is a very basic need of eCommerce businesses nowadays. Shipping is the mainstream feature for any eCommerce business. This product helps vendors to manage the complete shipping including multiple store management. By this business, user can manage its multiple stores with different technologies like WordPress, Shopify, Magento and Open Cart on a single platform. Ship Junction is a onetime solution for the vendors where they can manage their orders, products, inventory and shipping.

Product:

Ship Junction

Date:

June 29, 2021

Category:

Business Process Automation

The Objective

For business users, who handle multiple stores, it’s a biggest challenge for them to manage different stores. Also for an eCommerce business shipping management is the major work to deal with. It’s a pain to manage inventories, orders, shipment of multiple online stores. Technology Mindz analyzed the difficulties of business owners and planned to prepare a software where single or multiple eCommerce store owners can manage their orders including shipment.

The Challenge

  • Management of multiple stores like WordPress, Magento, Shopify and Open Cart
  • Multi-step and time-oriented process
  • Shipment from multiple stores
  • Shipment via multiple logistic companies
  • Order Pickup and delivery management is so time taking
  • Shipping charges management is so difficult as it is different in respective logistic services.
  • Order updates tracking
  • Issue with the management of non-delivered or returned item
  • Time and money wastage
  • Loss of customer due to trust issues with non-delivery of items on time
  • Billing and revenue management
  • Issue with customer support
  • Order tracking
  • Check with shipping cost estimation
  • Lack of courier choice facility

The Solution

Technology Mindz analyzed the whole challenges and proposed the following solutions:

  • Created a platform where multiple eCommerce vendors can manage their different stores
  • Developed a centralized platform to manage multiple stores at a single platform
  • Provided the platform with multiple store connectivity facilities to connect with them and fetch orders for the ship. Client and his vendors connect their stores and manage multiple store data on the same platform.
  • Provided multiple logistic service providers to ship as per the convenience.
  • Provided shipping cost estimation. If client wants to know pickup and delivery couriers price then he needs to add Pincode and checks the list all courier agencies price.
  • Provided a separate section in the platform for billing amount that manages all the shipping data with order information
  • Provided invoice facility to check the complete details of the transaction
  • Created a separate section for NDR and RTO orders
  • Functionality to track the product with current order status
  • Section provided to manage all the reports like orders, store, shipments etc.
  • Provided notification and custom email section to manage email templates as per the designing choice
  • Pricing plan provided with limits and conditions
  • Created functionality to prepare a purchase order

Technical Approach

  • Used Guzzle http library to implement store library for the integration of multiple stores- Opencart, Woocommerce, Magento and Shopify
  • Used GuzzleHttp library to integrate the courier APIs
  • Supported courier partners- Xpressbees, Delhivery, FedEx, Shadowfax, Ecom
  • Used cash-free API Payment gateway for wallet recharge and amount transfer to users
  • Created a notification system to track complete courier information provided to clients
  • Used Default Laravel methods as per security purpose
  • Order fetch system to provide manual and automatic syncing
  • Used MPDF libraries for report section, by which user can export the data of the report into pdf
  • Admin Auto login to customer panel with real-time auto-generate authentication key.
  • Created optimized SQL query
  • Added beneficiary account to refund the amount of NDR and RTO with cron jobs
  • Provide PO module to manage product stock

The Benefits

  • Multiple orders shipped in bulk on single click
  • Easy to manage multiple stores
  • Multiple courier functionality on single platform
  • Easy tracking and order management
  • Time-saving process by getting shipping cost estimation on single platform
  • Transaction security and safety for vendors
  • Improved customer experience
  • Complete inventory management
  • Time and money-saving process
  • Detailed billing functionality
  • Easy for vendors to manage RTO and NDR orders
  • Manage custom email templates, custom packing slip own requirements without admin permission.

The Results

  • Improved work efficiency
  • Reduction in time to manage the orders
  • Achieved customer satisfaction with faster delivery process
  • Easy portal for vendors to manage multiple stores and provide necessary details required for processing
  • Seamless configurations across the shipping portals